How many of us have Disaster Recovery Plans for our outsourcing?

Report from IAOP Global Outsourcing Summit 2009, Carlsbad, California #5 Satyam fraud - what could an outsourcing professional have done? One session of the Summit included a great discussion with lots of audience participation on this topic.   There was some consensus around the fact that  we can probably all do more due diligence before and during the contract but that probably wouldn't have helped in the case of Satyam.  Instead, it's best to treat fraud as the same sort of "Act of God" for which you would have a Disaster Recovery Plan.  Of course, this extends to any unexpected event that causes of justifies a termination of an outsourcing contract.  You might have a great contract that allows you could to terminate but how, exactly, would you keep the delivery going? Without prior planning, a lot of knowledge could be quickly unavailable. How many of us have Disaster Recovery Plans for our outsourcing?

Written by Michael D. Harris at 01:49

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