Managing IT - A new model with Two Parts

Recently, one of our clients showed me an article from McKinsey (authors: Roger Roberts, Hugo Sarrazin and Johnson Sikes) that suggests an intriguing new model is evolving to managing IT.  Kudos to the McKinsey team for pulling together a tight description of a model that neatly encapsulates my own observations in this blog and elsewhere. According to the authors the new management model can be summarized as follows: Factory IT - the majority of IT in most organizations - applies lessons from the production floor

  • Industrialized IT
  • Lean IT
  • Flexible IT factories
  • The cloud
  • Agile software development
  • Holistic business cases

Enabling IT - is focused on helping organization respond to changing business demands

  • IT teams tightly integrated with business partners
  • Turning raw data into insight
  • Supporting rapid experimentation
  • Web 2.0 fostering new interaction models

There are a wealth of other ideas tightly packaged into the article which I recommend to you if you can find it.  I'd like to add two ideas of my own, one for each half of the model. I think a major part of "Factory IT" these days is Supply Chain Management.  Even if IT shops were ever self-contained, they certainly are not now but not enough of them think in terms of supply chain management.  There are plenty of good lessons for them in the manufacturing world. For "Enabling IT,"  I suggest that the concept of an "Innovation Team" is worthy of consideration.  This team is not intended to be the sole source of ideas - they cannot and must not be - rather they are a set of resources who can implement prototypes of new ideas so that potential users can get a good idea of how the concept might work.  Examples might be iPads, new mobile apps or whatever.

Written by Michael D. Harris at 17:11

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"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help." 
- Mike Harris, DCG Owner

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