Nothing kills IT credibility like not making a promised date. For example, this blog post was to be written and provided two days ago and I missed the deadline. Does missing a deadline matter? It depends. Some deadlines are non-negotiable, others are simply aspirational goals. But, if you are consistently overpromising and under-delivering on your IT projects, your credibility dies the death of a thousand cuts. And it's not just your credibility at stake, it's that other people rely on your work to be done well and on time - in many IT cases, a deadline is a necessity.
In a recent InformationWeek article, Why IT Has a Credibility Problem, Jonathan Feldman reviews the issue of credibility in IT, and the expectation that IT can and will deliver on-budget and on-time. His findings confirm much of DCG's experience with clients, where clients often issue estimates at the start of a project that aren't reasonable, laying the foundation for future disappointment - and a loss of credibility.
In our webinar series, Estimation Methods, Maturity and Functional Metrics, we will review, for an IT practitioner involved in software projects, the characteristics of mature organizations that have learned how to create estimates based on data and not opinion, facts and not fantasy. Afterwards, you will be able to see the value of an estimate, and how properly managing estimates, can create momentum to improve credibility and customer/coworker satisfaction.
Sign up now! If you have any questions, please leave a comment and we will be sure to get back to you.
Vice President, Sales and Marketing