As I mentioned, I spent a few days last week at the Innovation Value Institute (IVI) Member Winter Summit, hosted by Cisco in Dallas. This year’s event was largely focused on the productive sharing of insights and experiences from members of the IVI consortium.
Rather than go into great detail about the event specifics, I thought you might like a sampling of things I heard and noticed at the event.
Day 1 Highlights:
- One of the advantages of the IT-CMF, quoted by a number of the consulting company members of the IVI (large and small), is the “open source” nature of IT-CMF. That is, it benefits from having research- and experience-driven inputs and, as distinct from a proprietary or in-house framework, the cost and effort to sustain and evolve it is guaranteed and shared.
- Cisco sees IT-CMF as an “offerings accelerator” for their Consulting Group.
- In Chevron, if your IT group is not seen to be a major asset,then you don’t get investment. Owners of major assets are required to have an asset lifecycle management process in place, which leans on the IT-CMF.
- Boston Consulting Group has found that their clients are most interested in IT-CMF as a problem solving tool.
- At Bank of NY Mellon, IT-CMF is used as a “capability improvement toolkit.”
- Progressive Insurance uses IT-CMF as a component in the business architecture of the business of IT. It is helping them to standardize and focus on managing a complex IT environment.
Day 2 Highlights:
- One interesting session focused on upgrading the “Benefits Assessment and Realization” Critical Capability. While it is easy to make CIOs accountable for the business value of IT, there is no doubt that delivering value from IT is a shared partnership in an organization. Few CIOs are equipped to be contributors to business value – it tends not to be part of their past experience or the primary reason they were promoted/selected. Training and coaching is needed both when they become CIOs and before that. IT-CMF provides a great framework for CIOs to develop that perspective and competence.
- I presented a session on the financial CCs of IT-CMF: Accounting and Allocation, Funding and Financing, Budget Management, Budget Oversight and Performance Analysis and Total Cost of Ownership. In particular, the session concluded that finance has a role to play in IT-CMF that starts with the leadership and accountability of business and IT at lower maturity levels; becomes facilitation (and arbitration) as the organization matures through the IT-CMF levels; and, at highest maturity, is a true equal partner with business and IT.
- There is ongoing work on a new Information Security Critical Capability that fills an important gap in IT-CMF coverage.
The Summit showcased the fact that IT-CMF is continually growing and advancing to meet the needs of IT. It also highlighted the flexibility of the framework, in that organizations are utilizing it in different ways, while all benefitting from its use.
If you have any questions about the Summit – or about IT-CMF – please leave a comment below; I’m happy to help or provide additional information.