A complaint we hear a lot in this industry is that IT struggles to prove its value to the business. One of the easiest ways to combat this is to align IT directly with the goals of the business - but how do you do that? The key is measurement.
No shock coming from us, right? Measurement. But, without metrics you can't accurately report on your actions, and you simply can't provide comprehensive insight into how IT supports the business.
Our Measurement Roadmap outlines metrics that match up to the technical and organizational goals of your business, facilitating effective, real-time monitoring and decision support.
The bottom line is that IT can't prove its worth without a mechanism to measure its worth. Find the right measures for your organization and satisfy all stakeholders.