There is little more frustrating than when you’re trying to accomplish something at work and you’re held up by technology. You sit, waiting for the technology to work, all the while your stress level is raising as you watch the minutes tick by – minutes when you could be checking things off of your to-do list. Sound familiar? I’d be surprised if it didn’t.
According to a recent article from Baseline, app delays are a major problem for businesses. The reality is that most business users experience frequent delays while attempting to use software apps at work. While this is certainly frustrating for the users, it’s a financial nightmare for companies, who are losing millions of dollars a year as a result of such delays.
When employees waste valuable time troubleshooting the issue or stop using these often-expensive applications altogether, that’s a problem. Unfortunately, few IT decision-makers recognize this issue – or do anything about it. Needless to say, this is a problem.
I often talk about making the value of software more obvious to the business, and the situation above is a clear path to disaster. The lesson here is to make sure that the tools your team is relying on are as useful to them as you think, so that you can truly capitalize on their value, and, most importantly, deliver the required work.
Read, “App Delays Frustrate Users, Cost Business Billions,” here.