A successful outsourcing arrangement is one that delivers a high quality product that meets the needs of the business (provides value) for a reasonable price. This article explains how you can use Function Point Analysis, in an outsourcing arrangement that includes service-level agreements, to measure both cost and value.
"It's frustrating that there are so many failed software projects when I know from personal experience that it's possible to do so much better - and we can help."
- Mike Harris, DCG Owner
